Policies and Terms
SERVICES PROVIDED
Dr. Chun Coaching, LLC provides coaching and consultation services only and does not provide psychological services, such as diagnosing and treating emotional difficulties. If you are having difficulties that would benefit from psychotherapy, I will not address these topics in our work together and will instead provide referrals to appropriate psychotherapy resources.
PAYMENT POLICY
You must pay the full fee for each session or consultation in advance prior to engaging in the service. You are required to give 48 hours’ notice if you need to cancel or change the time of an appointment. Otherwise, you will be charged for the session in full. All payments and fees are non-refundable.
CONFIDENTIALITY & PRIVACY POLICY
I will protect the confidentiality of our communications. I will only release information about our work to others with your written permission or in response to a court order. There are some situations in which I am legally obligated to breach confidentiality: if I learn about abuse of a person who is a child, elderly, or living with a disability, I must report that to the appropriate state agency. Similarly, if I discover that you are an immediate risk to yourself or others, I am required to take protective actions. These situations are quite rare in coaching but if this occurs, I will make every effort to discuss it with you before taking any action.
The photos and information you share with me are maintained in secure cloud storage through a business associate agreement with Google Workspace with restricted access, multi-factor identity verification, and data protection safeguards. I will not share your photos or information with anyone without getting your written permission to do so.
Nonetheless, it is impossible to fully protect the confidentiality of information that is transmitted electronically, particularly e-mail, which does not use encryption and other forms of security protection. Any communication you share with me electronically is done at your own understanding of the risk of loss of confidentiality.
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